No Outlook 2007 in Exchange Online. Be prepared with BitTitan HealthCheck for O365

I just wrote yesterday a blog post about the dead of RPC over HTTP in Exchange Online, and how that terminates Outlook 2007 as a functioning version to connect to the cloud Exchange.

In that article I briefly talked about how you can use the Exchange PowerShell and mailbox audit logging to determine the version of Outlook your users have, but that has some limitations, such as:

  • If you’re moving to 365, from a non Exchange system, or one previous to Exchange 2010, you won’t have mailbox audit logging.
  • Mailbox Audit logging is off by default and in Exchange on premises systems that are very low on resources (hence the possible move to Exchange Online), it’s something that some Exchange administrators might be reluctant to turn on (although the truth is the load is minimal).
  • The report is extensive and includes all connectivity that each user did to Exchange. Identifying the computer with the outdated Outlook in some cases might be tricky (users that have roaming profiles and log into multiple computers).

So in summary, if you are assessing your users mail clients as part of a migration or if your users use multiple workstations, the approach above is not ideal.

That being said, the solution for you is the free BitTitan HealthCheck for Office 365 module, that is part of the BitTitan Device Management Agent software.

From a technical perspective, once the DMA agent is deployed (via email or automated process such as Group Policy), the HealthCheck for Azure module will run a full assessment to the machine. It will provide much more information than just Outlook, such as:

  • Operating System
  • Disk Space, CPU and memory
  • Internet download and upload speed
  • Device specifications
  • Browsers and Outlook versions

As you can see you’ll get a very complete report and it doesn’t require any license.

As a final note the Device Management Agent also has the DeploymentPro module, that you can use to automatically reconfigure the Outlook profile, as part of your migration.

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s