MigrationWiz: Public Folder migration fails to check destination credentials “No Public folder mailbox found” error

Are you trying to migrate your Public Folders to Office 365 and getting the error below?

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Of course the first thing I recommend is obviously for you to check if you do have Public Folder mailboxes created in your Office 365 tenant. Log into the 365 portal, click to Admin Exchange, and then go to Public Folders > Public Folder Mailboxes.

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You might need to wait up to 5/10 minutes after you create the Public Folder mailboxes and before running the MigrationWiz Public Folder project.

Also please make sure your MigrationWizAdmin user has the necessary permissions on the Public Folder structure. Read here for guidance.

Now what if everything described above is configured correctly, and you still have the same “No public folder mailbox found” error? Of course all the configurations described above are mandatory, but the real reason for this post is that something else might cause this error.

If all your users were moved to Office 365, and are accessing the Public Folders on premises, before you move those public folders to Office 365, I am sure you followed the Microsoft official article “Configure Legacy on-premises public folders for a Hybrid deployment“.

To enable the access to the legacy public folders, amongst other things, you need to run the following cmdlet:

Set-OrganizationConfig -PublicFoldersEnabled Remote -RemotePublicFolderMailboxes PFMailbox1,PFMailbox2,PFMailbox3

What the above cmdlet will do is, at the organization level set the Public Folders to remote, and more importantly, by setting the “RemotePublicFolderMailboxes” parameter and the OrganizationConfig level, it will change the “DefaultPublicFolderMailbox” parameter at the mailbox level, for all user mailboxes.

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Above you can see that the RemotePublicFolderMailboxes is set to a mailbox called admin.vargas, and in your scenario it should be the name of an on premises mailbox, “dirsynced” to Office 365.

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And if you look at the DefaultPublicFolderMailbox on your users, including the MigrationWiz admin user, that value will be set for the on-premises mailbox setting to match the “RemotePublicFolderMailboxes” parameters on the Organization Config.

So how does this affect the MigrationWiz project? Simple. Looking at the example above, the DefaultPublicFolderMailbox of the migwizadmin user is an on-premises “dirsynced” to 365 mailbox named “Admin.Vargas”, and that causes MigrationWiz to assume that there is no available public folder mailbox on 365. The solution is simple. Run the following cmdlet on your Office 365 Exchange PowerShell:

Set-Mailbox -identity migwizadmin@domain.onmicrosoft.com -DefaultPublicFolderMailbox PFMBX

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You can see your Public Folder mailbox name, on your Office 365 Exchange Admin Centre, as shown above.

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The cmdlet and the output, from the Exchange Online PowerShell.

Once the change is made, retry the MigrationWiz project, and job done!

There are a lot of good reasons for you to be in the scenario described above – Using MigrationWiz under a hybrid scenario, to move your public folders to Office 365 – especially if you have Public Folder with more than 2GB and a total amount of Public Folder data of more than 50GB. I will soon blog about all the advantages of skipping the Microsoft native tool to migrate the public folders and using MigrationWiz. Stay tuned!

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4 thoughts on “MigrationWiz: Public Folder migration fails to check destination credentials “No Public folder mailbox found” error

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  2. kyoung April 18, 2016 / 5:19 pm

    Awesome article. Fixed my problem.

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